A customer-first approach puts the customer at the center of organization. GreenBrilliance strives to create and maintain a customer-first culture by seeking ways to consistently and proactively deliver a positive customer experience. We design our processes and products while keeping the customer as the top priority always –
Comprehensive, High Quality, Made In USA solutions
We deliver solar solutions based on exact customer requirements and a 360-degree conceptualization, design and development of solar power installations. We also offer support on the creation of permits, licensing processes and approvals from concerned authorities. We provide assistance on financing options as well. We use superior quality panels and equipment and are proud that our systems are ‘Made-In-USA. We also offer a 25-year warranty.
Proactive Communication
An informed customer is a happy customer. We take many steps to ensure constant communication with customers and have a robust feedback mechanism in place. Customers and interested members of the public can contact us @ 703-657-0090 or gosolar@greenbrilliance.com. Customers have the freedom and flexibility to meet with us to begin their solar journey. They can visit this page and book a short meeting, a longer discussion, an online conversation or a site visit as per their convenience, and we will be happy to assist them.
Strong partnerships
We do not want our customers rushing from one vendor to another for panels, batteries, financing options, quality assurance etc. Therefore we have strong partnerships with various industry players such as REC and NABCEP for certification and accreditation of our team and Pearl to certify our installations. In addition, we have partnered with TESLA and Generac for storage solutions and created strategic relationships with other businesses that our customers and prospects may interact with so that it is a win-win for all participants of the solar industry.
Investment in our team
Delivering a customer-first approach is possible when our team has the right tools, technology, and resources to best serve the customer. So we invest in programs to train and upskill our team, ingenious processes, holistic software platforms and a modern workspace so that our people who are the backbone of our success are equipped and motivated to add value to customers’ lives.
We love our customers
At GreenBrilliance, we strive to retain and delight our customers and therefore deliver high performance, quality solutions at the best prices. Contact us today to find out how we can help you.